FAQs
How do I make an appointment?
You are welcome to contact the practice by phone or email or use the enquiry form on the Contact Paul page. Following initial contact, an appointment time can be arranged and you will receive registration and consent forms prior to your first session. The practice commences 20 July but you can make bookings now.
Do I need a referral to see a psychologist?
No. You are welcome to make an appointment directly without a referral.
If you would like to access Medicare rebates, you will generally require a Mental Health Care Plan and referral from your GP.
What types of issues do you work with?
I work with adults experiencing difficulties such as anxiety, overthinking, self-criticism, workplace stress, relationship difficulties, emotional pressure, and recurring patterns that may be impacting wellbeing or functioning.
Do you work with children or adolescents?
No. The practice currently provides psychological treatment for adults only.
Do you accept Mental Health Care Plans?
Yes. Clients with a valid Mental Health Care Plan and GP referral may be eligible for Medicare rebates.
What are your fees?
The standard consultation fee is $260. Clients with a valid Mental Health Care Plan may be eligible for a Medicare rebate of $98.95.
How are payments processed?
Payment is processed electronically following each appointment. Medicare rebates can then be submitted electronically where applicable.
Do you offer bulk billing?
The practice does not bulk bill.
Do you offer telehealth appointments?
Yes. Both in-person and telehealth appointments are available where appropriate.
Where is the practice located?
The practice is located at 100 Nepean Highway, Aspendale, Victoria.
Is parking available?
Street parking and nearby parking options are available close to the practice.
What is your cancellation policy?
At least 48 hours’ notice is requested for cancellations or rescheduling. Late cancellations or missed appointments will incur the full consultation fee.
What happens in the first appointment?
The first appointment focuses on understanding your current concerns, relevant background, and what you are hoping to gain from therapy. This also provides an opportunity to determine whether the approach feels like a good fit for you.
How many sessions will I need?
This varies depending on the nature of the difficulties and your goals for therapy. Some people seek short-term support, while others engage in medium-term work focused on longer-standing patterns and difficulties.
What is your therapeutic approach?
My work is formulation-driven and focuses on understanding the patterns and internal pressures maintaining distress, rather than only reducing symptoms. Therapy is thoughtful, collaborative, and tailored to the individual.